Terms of Service

Please read these Terms and Conditions ("Terms”) carefully, as they set forth the legally binding terms between You ("Learner” or "You”) and Cloud Top G Enterprise ("Cloud Top G,” "We,” "Our,” or "Us”). These Terms govern your participation in Cloud Top G Enterprise's programs, access to the Learning Ecosystem, and use of all Learning Resources provided by Cloud Top G Enterprise.

Cloud Top G Enterprise reserves the right, at its sole discretion, to revise, amend, or replace these Terms and Conditions at any time. In the event of such updates, Learners who do not agree with the revised Terms must discontinue their participation in Cloud Top G programs and refrain from accessing the Learning Ecosystem. A Learner's continued use of their Account, access to Learning Resources, or participation in live sessions after the publication of updates shall constitute acknowledgement of the changes and agreement to be legally bound by the amended Terms.

By creating a Learner Account, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as all referenced policies.

1. Definitions and Interpretation

1.1 Definitions

For the purposes of these Terms, unless the context requires otherwise:

"Learner Account” — refers to the personalized account created by a Learner on the Cloud Top G Enterprise website or any officially approved learning portal. This account serves as the Learner's primary access point to all courses, resources, and career-development tools offered by Cloud Top G Enterprise.
"Learning Resources” — means all proprietary information and materials provided by Cloud Top G Enterprise, including but not limited to text, slides, videos, audio recordings, projects, assignments, case studies, live classes, mentorship sessions, templates, and any other digital or physical learning aids.
"Program Fees” — refers to the financial contributions (application fees, tuition, or subscription fees) payable by the Learner as a condition for accessing Cloud Top G Enterprise's programs and resources.
"Event of Default” — shall have the meaning assigned to it in Clause 13 of this document.
"Learner” — means any individual who has applied, enrolled, or been admitted into a Cloud Top G Enterprise program, regardless of stage or duration of participation.
"Party” — means either the Learner or Cloud Top G Enterprise individually.
"Parties” — means the Learner and Cloud Top G Enterprise collectively.
"Personal Information” — includes all data and details provided by the Learner to Cloud Top G Enterprise in connection with their participation, including but not limited to full name, contact information, address, billing details, login credentials, submissions, and system usage information. This also covers non-personal information such as device type, IP address, and location data.
"Learning Ecosystem” — means the Cloud Top G Enterprise digital infrastructure (website, Slack channels, learning portal, dashboards, or any other medium introduced by Cloud Top G) through which programs, mentorship, and community engagement are delivered.
"Privacy Policy” — refers to the policy document published on the official Cloud Top G Enterprise website that explains how learner information and data are collected, stored, and used.
"Site” — means the Cloud Top G Enterprise website, currently accessible at www.cloudtopg.com.

1.2 Interpretation

Headings are inserted for convenience only and shall not affect the interpretation of these Terms.
Words in the singular include the plural and vice versa.
References to any gender shall include all genders.
Words or expressions defined herein shall bear the same meaning throughout these Terms.

2. Acceptance of Terms and Conditions

2.1. By creating a Learner Account on the Cloud Top G Enterprise Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. Your account creation serves as your formal acceptance of this agreement.

2.2. These Terms also extend to and incorporate, by reference, all other official Cloud Top G Enterprise policies, including but not limited to the Privacy Policy, Examination Policy, Code of Conduct, and Refund Policy. By accepting these Terms, you simultaneously agree to comply with all related policies as updated from time to time.

2.3. Cloud Top G Enterprise reserves the right, at its sole discretion, to revise, amend, or replace these Terms at any time. Any updates will be communicated via the Site or through other official communication channels. Your continued participation in the learning ecosystem — including logging into your Learner Account, accessing resources, or attending live sessions — shall constitute your acceptance of the revised Terms.

2.4. If you do not agree to any updated Terms, your sole remedy is to discontinue your participation in the Cloud Top G Enterprise programs.

3. Learner Account

3.1. In order to access the Cloud Top G Enterprise learning ecosystem, each Learner must create a Learner Account on the Site. During the account creation process, you will be required to provide certain personal details about yourself. By doing so, you confirm that all information submitted is accurate, complete, and up to date.

3.2. Only individuals who are 18 years of age or older are eligible to create a Learner Account. Cloud Top G Enterprise reserves the right to request proof of age and to revoke admission or access if this requirement is not met.

3.3. The Learner is solely responsible for safeguarding their login credentials and any activity that occurs under their account. The sharing, transferring, or allowing third-party use of your Learner Account is strictly prohibited.

3.4. Providing false, incomplete, or misleading information during registration or account use shall constitute a material breach of these Terms and will lead to the immediate suspension or permanent termination of the Learner Account without refund.

3.5. Cloud Top G Enterprise reserves the right to verify the authenticity of any account details submitted, including but not limited to contact information and identity documentation. Failure to comply with verification requests may result in suspension or denial of access to the learning ecosystem.

4. Notices and Communications

4.1. By creating a Learner Account, you consent to receiving all communications and notifications from Cloud Top G Enterprise through electronic channels only, including but not limited to email, the official website dashboard, and Slack or other collaboration platforms approved by Cloud Top G.

4.2. All electronic notices issued by Cloud Top G Enterprise shall carry the same legal weight and effect as traditional written notices, whether or not you choose to review them.

4.3. By accepting these Terms, you agree that Cloud Top G Enterprise may send you communications regarding your learning program, policy updates, reminders, and other important information electronically, and that such communication shall be deemed received once delivered to the contact details you provided.

4.4. It is the Learner's sole responsibility to ensure that their contact information — including email address and any linked accounts — remains accurate and up to date. Cloud Top G Enterprise shall not be held liable for missed communications resulting from outdated or incorrect contact details.

4.5. Any official communication directed to Cloud Top G Enterprise must be sent through the email address provided on the official Cloud Top G website.

5. The Learner's Obligations

5.1. Every Learner enrolled in Cloud Top G Enterprise agrees to comply with the following obligations throughout the duration of their participation:

5.1.1. Code of Conduct

Learners shall adhere to the Code of Conduct provided by Cloud Top G Enterprise, which sets out the expected standards of integrity, professionalism, and respectful behavior in all academic and community interactions. This includes refraining from any form of harassment, discrimination, or disruptive behavior within the Learning Ecosystem.

5.1.2. Academic Integrity

Learners must maintain the highest standards of academic honesty. Plagiarism, cheating, or any form of unauthorized collaboration on assignments, projects, or examinations is strictly prohibited. Cloud Top G Enterprise reserves the right to use plagiarism detection tools and to take disciplinary action, including termination of enrollment, for any violations of academic integrity.

5.1.3. Compliance with Policies

Learners agree to comply with all policies, guidelines, and instructions issued by Cloud Top G Enterprise, including those related to attendance, assignment submissions, and use of Learning Resources.

6. Enrollment and Eligibility

6.1. Admission into any Cloud Top G Enterprise program is not guaranteed and is subject to the completion of the application process, fulfillment of eligibility requirements, and the availability of slots. Cloud Top G Enterprise reserves the right to deny admission to any applicant at its sole discretion.

6.2. Eligibility for certain programs may be contingent upon a Learner's educational background, professional experience, or performance in introductory assessments. Learners must provide accurate and verifiable information regarding their qualifications during the enrollment process.

6.3. Cloud Top G Enterprise reserves the right to modify program requirements, schedules, or curriculum at any time to ensure the quality and relevance of the educational experience. Any material changes will be communicated to the affected Learners.

7. Program Fees and Payment

7.1. Learners agree to pay all applicable Program Fees in full and on time as a condition of their participation. Fees are stated in the currency specified on the Site and include application fees, tuition, and any other associated costs.

7.2. Cloud Top G Enterprise uses secure third-party payment processors to handle all financial transactions. By making a payment, you agree to the terms and conditions of the respective payment processor.

7.3. Failure to pay Program Fees by the specified deadlines may result in the suspension or termination of a Learner's access to the Learning Ecosystem and participation in the program.

7.4. All Program Fees are non-refundable, except as expressly provided in the Cloud Top G Enterprise Refund Policy. Learners are encouraged to review the Refund Policy carefully before making any payments.

8. Intellectual Property Rights

8.1. All Learning Resources, including course content, materials, software, and tools, are the exclusive property of Cloud Top G Enterprise or its licensors and are protected by intellectual property laws.

8.2. Cloud Top G Enterprise grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Learning Resources solely for your personal, non-commercial educational purposes during the duration of your program.

8.3. Strictly Prohibited Actions: Learners shall not copy, distribute, modify, create derivative works of, publicly display, or commercially exploit any Learning Resources without the prior written consent of Cloud Top G Enterprise. Unauthorized use of Learning Resources may result in legal action and the termination of your enrollment.

8.4. Any content created or submitted by a Learner as part of their participation in a program (e.g., projects, assignments) remains the property of the Learner. However, by submitting such content, you grant Cloud Top G Enterprise a perpetual, worldwide, royalty-free license to use, reproduce, and display the content for academic, promotional, and research purposes.

9. Live Sessions and Recordings

9.1. Cloud Top G Enterprise programs often include live classes, mentorship sessions, and community events conducted via video conferencing and other digital platforms. By participating in these sessions, you consent to Cloud Top G Enterprise recording and storing the sessions for educational, quality control, and archival purposes.

9.2. Recorded sessions may be made available to other Learners in your cohort or used for future program delivery. If you do not wish to be recorded, you must inform Cloud Top G Enterprise prior to the session; however, this may limit your ability to participate in certain activities.

9.3. Learners are prohibited from recording any live sessions without the express written permission of Cloud Top G Enterprise.

10. Representations and Warranties

10.1. By enrolling in a Cloud Top G Enterprise program, you represent and warrant that: (a) You have the legal capacity to enter into these Terms; (b) All information provided by you is accurate and complete; (c) Your participation does not violate any laws or agreements to which you are bound.

10.2. Cloud Top G Enterprise provides its programs and resources on an "as is” and "as available” basis. While we strive for excellence, we make no warranties, express or implied, regarding the accuracy, completeness, or suitability of the Learning Resources for any particular purpose.

11. Events of Default

11.1. An Event of Default occurs if a Learner: (a) Fails to pay Program Fees on time; (b) Violates the Code of Conduct or academic integrity standards; (c) Misuses or unauthorized distributes Learning Resources; (d) Provides false information during enrollment; (e) Engages in any activity that harms the reputation or operations of Cloud Top G Enterprise.

11.2. Upon the occurrence of an Event of Default, Cloud Top G Enterprise may, at its sole discretion: (a) Issue a formal warning; (b) Temporarily suspend access to the Learning Ecosystem; (c) Terminate the Learner's enrollment and account without refund.

12. Termination

12.1. Cloud Top G Enterprise reserves the right to terminate a Learner's enrollment and access to the Learning Ecosystem at any time for cause, including the occurrence of an Event of Default.

12.2. A Learner may terminate their participation at any time by providing written notice to Cloud Top G Enterprise. In the event of such termination, no refunds will be provided unless expressly stated otherwise in the Refund Policy.

12.3. Upon termination, all licenses granted to the Learner under these Terms shall automatically cease, and the Learner must immediately discontinue the use of all Learning Resources.

13. Limitation of Liability

13.1. To the maximum extent permitted by law, Cloud Top G Enterprise shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or opportunities, arising out of or in connection with your participation in our programs.

13.2. Cloud Top G Enterprise's total liability for any claim related to these Terms or your participation shall be limited to the aggregate amount of Program Fees paid by you during the twelve (12) months preceding the event giving rise to the claim.

14. Indemnity

14.1. You agree to indemnify, defend, and hold harmless Cloud Top G Enterprise, its affiliates, directors, employees, and partners from and against any and all claims, damages, liabilities, and expenses arising out of or in connection with: (a) Your breach of these Terms; (b) Your violation of any laws or third-party rights; (c) Any content you submit to the Learning Ecosystem.

15. Assignment

15.1. Cloud Top G Enterprise reserves the right to assign or transfer its rights and obligations under these Terms, whether in whole or in part, to any affiliate, partner, or successor entity, without requiring the prior consent of the Learner.

15.2. Where such an assignment materially affects the delivery of a Learner's program, Cloud Top G Enterprise shall provide timely notification to the Learner through its official communication channels.

15.3. Learners shall not assign, transfer, or otherwise dispose of their enrollment, Learner Account, or obligations under these Terms without the prior written consent of Cloud Top G Enterprise.

16. Amendment

16.1. Cloud Top G Enterprise reserves the right, at its sole discretion, to revise, amend, or replace these Terms and Conditions at any time.

16.2. All updates or revisions shall be published on the official Cloud Top G Enterprise website, and such publication shall constitute sufficient notice to all Learners. Learners are therefore advised to periodically review the website to remain informed of the most current version of these Terms.

16.3. A Learner's continued use of their Account, access to Learning Resources, or participation in any Cloud Top G Enterprise program after the publication of updates shall constitute acceptance of the revised Terms.

17. Governing Law and Dispute Resolution

17.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

17.2. Any disputes arising under or in connection with the validity, interpretation, or performance of these Terms that cannot be resolved amicably by the Parties through negotiation within thirty (30) days shall be resolved by Arbitration at the Lagos Court of Arbitration (LCA) before a single arbitrator in accordance with the Arbitration and Mediation Act, 2023.

17.3. Arbitration proceedings shall be conducted in English and shall take place in Lagos, Nigeria.

17.4. The Parties shall endeavor in good faith to mutually agree on the selection of an arbitrator. If the Parties are unable to reach such agreement within ten (10) days of the request, either Party may apply to the LCA to appoint an arbitrator.

17.5. The arbitrator shall be requested to render an award within ninety (90) days of appointment and to provide written reasoning for the award. The decision of the arbitrator shall be final and binding on both Parties.

17.6. Each Party shall bear its own costs in connection with the Arbitration, and the arbitrator's fees shall be split equally between both Parties.

18. Contact Us

18.1. If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact Cloud Top G Enterprise through our official support email at: support@cloudtopg.com

18.2. All formal communications regarding your participation in Cloud Top G programs must be directed to this email address.

Terms and Conditions for Cloud Top G Enterprise