Terms of Service

Last Updated date: November 1st, 2025

 Terms and Conditions for Cloud Top G Enterprise

Please read these Terms and Conditions (“Terms”) carefully, as they set forth the legally binding terms between You (“Learner” or “You”) and Cloud Top G Enterprise (“Cloud Top G,” “We,” “Our,” or “Us”). These Terms govern your participation in Cloud Top G Enterprise’s programs, access to the Learning Ecosystem, and use of all Learning Resources provided by Cloud Top G Enterprise.

Cloud Top G Enterprise reserves the right, at its sole discretion, to revise, amend, or replace these Terms and Conditions at any time. In the event of such updates, Learners who do not agree with the revised Terms must discontinue their participation in Cloud Top G programs and refrain from accessing the Learning Ecosystem. A Learner’s continued use of their Account, access to Learning Resources, or participation in live sessions after the publication of updates shall constitute acknowledgement of the changes and agreement to be legally bound by the amended Terms.

By creating a Learner Account, you acknowledge that you have read, understood, and agreed to be bound by these Terms, as well as all referenced policies.

1. Definitions and Interpretation

1.1 Definitions

For the purposes of these Terms, unless the context requires otherwise:

  • “Learner Account” – refers to the personalized account created by a Learner on the Cloud Top G Enterprise website or any officially approved learning portal. This account serves as the Learner’s primary access point to all courses, resources, and career-development tools offered by Cloud Top G Enterprise.
  • “Learning Resources” – means all proprietary information and materials provided by Cloud Top G Enterprise, including but not limited to text, slides, videos, audio recordings, projects, assignments, case studies, live classes, mentorship sessions, templates, and any other digital or physical learning aids.
  • “Program Fees” – refers to the financial contributions (application fees, tuition, or subscription fees) payable by the Learner as a condition for accessing Cloud Top G Enterprise’s programs and resources.
  • “Event of Default” – shall have the meaning assigned to it in Clause 13 of this document.
  • “Learner” – means any individual who has applied, enrolled, or been admitted into a Cloud Top G Enterprise program, regardless of stage or duration of participation.
  • “Party” – means either the Learner or Cloud Top G Enterprise individually.
  • “Parties” – means the Learner and Cloud Top G Enterprise collectively.
  • “Personal Information” – includes all data and details provided by the Learner to Cloud Top G Enterprise in connection with their participation, including but not limited to full name, contact information, address, billing details, login credentials, submissions, and system usage information. This also covers non-personal information such as device type, IP address, and location data.
  • “Learning Ecosystem” – means the Cloud Top G Enterprise digital infrastructure (website, Slack channels, learning portal, dashboards, or any other medium introduced by Cloud Top G) through which programs, mentorship, and community engagement are delivered.
  • “Privacy Policy” – refers to the policy document published on the official Cloud Top G Enterprise website that explains how learner information and data are collected, stored, and used.
  • “Site” – means the Cloud Top G Enterprise website, currently accessible at www.cloudtopg.com.

1.2 Interpretation

  1. Headings are inserted for convenience only and shall not affect the interpretation of these Terms.
  2. Words in the singular include the plural and vice versa.
  3. References to any gender shall include all genders.
  4. Words or expressions defined herein shall bear the same meaning throughout these Terms. 

2. Acceptance of Terms and Conditions

2.1. By creating a Learner Account on the Cloud Top G Enterprise Site, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. Your account creation serves as your formal acceptance of this agreement.

2.2. These Terms also extend to and incorporate, by reference, all other official Cloud Top G Enterprise policies, including but not limited to the Privacy Policy, Examination Policy, Code of Conduct, and Refund Policy. By accepting these Terms, you simultaneously agree to comply with all related policies as updated from time to time.

2.3. Cloud Top G Enterprise reserves the right, at its sole discretion, to revise, amend, or replace these Terms at any time. Any updates will be communicated via the Site or through other official communication channels. Your continued participation in the learning ecosystem — including logging into your Learner Account, accessing resources, or attending live sessions — shall constitute your acceptance of the revised Terms.

2.4. If you do not agree to any updated Terms, your sole remedy is to discontinue your participation in the Cloud Top G Enterprise programs.

3. Learner Account

3.1. In order to access the Cloud Top G Enterprise learning ecosystem, each Learner must create a Learner Account on the Site. During the account creation process, you will be required to provide certain personal details about yourself. By doing so, you confirm that all information submitted is accurate, complete, and up to date.

3.2. Only individuals who are 18 years of age or older are eligible to create a Learner Account. Cloud Top G Enterprise reserves the right to request proof of age and to revoke admission or access if this requirement is not met.

3.3. The Learner is solely responsible for safeguarding their login credentials and any activity that occurs under their account. The sharing, transferring, or allowing third-party use of your Learner Account is strictly prohibited.

3.4. Providing false, incomplete, or misleading information during registration or account use shall constitute a material breach of these Terms and will lead to the immediate suspension or permanent termination of the Learner Account without refund.

3.5. Cloud Top G Enterprise reserves the right to verify the authenticity of any account details submitted, including but not limited to contact information and identity documentation. Failure to comply with verification requests may result in suspension or denial of access to the learning ecosystem.

4. Notices and Communications

4.1. By creating a Learner Account, you consent to receiving all communications and notifications from Cloud Top G Enterprise through electronic channels only, including but not limited to email, the official website dashboard, and Slack or other collaboration platforms approved by Cloud Top G.

4.2. All electronic notices issued by Cloud Top G Enterprise shall carry the same legal weight and effect as traditional written notices, whether or not you choose to review them.

4.3. By accepting these Terms, you agree that Cloud Top G Enterprise may send you communications regarding your learning program, policy updates, reminders, and other important information electronically, and that such communication shall be deemed received once delivered to the contact details you provided.

4.4. It is the Learner’s sole responsibility to ensure that their contact information — including email address and any linked accounts — remains accurate and up to date. Cloud Top G Enterprise shall not be held liable for missed communications resulting from outdated or incorrect contact details.

4.5. Any official communication directed to Cloud Top G Enterprise must be sent through the email address provided on the official Cloud Top G website.

5. The Learner’s Obligations

5.1. Every Learner enrolled in Cloud Top G Enterprise agrees to comply with the following obligations throughout the duration of their participation:

5.1.1. Code of Conduct

Learners shall adhere to the Code of Conduct provided by Cloud Top G Enterprise, which sets out the expected standards of integrity, professionalism, and respectful behavior in all academic and community interactions.

5.1.2. Participation

Learners must actively participate in all live classes, projects, assessments, mentorship sessions, and related learning activities as directed by Cloud Top G Enterprise. Repeated absence, lack of participation, or non-completion of required tasks may be treated as a breach of these Terms.

5.1.3. Technology and Equipment

Learners are solely responsible for providing and maintaining the necessary tools and resources to fully engage in their programs, including but not limited to a functioning laptop, reliable internet connection, and any required software applications.

5.1.4. Payments

Learners shall pay the requisite Program Fees promptly upon acceptance of an admission offer, in accordance with the payment policies established by Cloud Top G Enterprise.

5.1.5. Withdrawal or Deferment

Learners must formally notify Cloud Top G Enterprise if they intend to withdraw from a program or defer their admission to a later date. Approval of such requests shall remain at the sole discretion of Cloud Top G Enterprise.

5.1.6. Communication and Cooperation

Learners are expected to remain responsive, cooperative, and available for discussions with instructors, mentors, and administrators in order to resolve academic or administrative issues as they arise.

5.1.7. Restrictions on Use of Resources

Learners are expressly prohibited from:

a. Sharing, distributing, reselling, or transferring Cloud Top G Enterprise’s learning resources to third parties;

b. Using Cloud Top G Enterprise’s resources, platforms, or community spaces for purposes unrelated to their educational development;

c. Recording or reproducing live sessions without the prior written consent of Cloud Top G Enterprise.

5.1.8. Other Responsibilities

Learners shall perform such additional responsibilities as may be reasonably required to fulfill their obligations under these Terms and to ensure the effective running of their learning program.

6. Course Fees and Payment

6.1. Types of Fees

Learners shall be required to pay an application fee at the point of applying, and thereafter, the prescribed semester or term fees for each stage of the program.

6.2. Refund Policy

All fees paid are non-refundable, except under limited and exceptional circumstances expressly approved by Cloud Top G Enterprise. The decision to grant any refund shall remain at the sole discretion of Cloud Top G Enterprise.

6.3. Payment Methods

Payments may be made through debit/credit cards or bank transfers into the official Cloud Top G Enterprise accounts as specified on the Site.

6.4. Currency

Payments shall be made in Nigerian Naira (₦) or United States Dollars (USD), subject to the Learner’s location and applicable payment channel availability.

6.5. Payment Schedule

Learners may choose to settle their Program Fees either in full upfront or per semester/term.

6.5.1. All fees must be paid on or before the published deadlines.

6.5.2. Late payments shall attract penalties, which may include restricted access to the Learning Ecosystem, suspension of the Learner Account, or additional administrative charges.

6.6. Third-Party Processors

Cloud Top G Enterprise engages third-party payment processors to securely process all financial transactions. By making a payment, the Learner authorizes Cloud Top G Enterprise to share necessary information with the processor and agrees to comply with the processor’s terms of service and privacy policy.

7. Intellectual Property

7.1. Ownership of Content

All program content, including but not limited to course slides, video and audio recordings, live session materials, mentorship content, projects, templates, dashboards, written guides, and all other learning resources, remain the exclusive property of Cloud Top G Enterprise.

7.2. Learner License

Upon enrollment, Cloud Top G Enterprise grants each Learner a limited, personal, non-exclusive, revocable, and non-transferable license to access and use the learning resources strictly for personal educational purposes.

7.2.1. Learners are expressly prohibited from modifying, reproducing, reselling, distributing, publishing, or creating derivative works from Cloud Top G Enterprise’s intellectual property in any form without prior written consent.

7.3. Trademarks and Branding

All logos, trade names, trademarks, and brand identifiers of Cloud Top G Enterprise are protected intellectual property. Learners may not use, display, or reproduce them for any purpose without the prior written authorization of Cloud Top G Enterprise.

7.4. Learner-Generated Content

Any project, assignment, case study, testimonial, or other content submitted by Learners during the course of the program may be reused, showcased, or adapted by Cloud Top G Enterprise for academic, promotional, or community development purposes. Learners retain ownership of their submissions but grant Cloud Top G Enterprise a worldwide, royalty-free, non-exclusive license to use such content.

7.5. Revocation of Access

Cloud Top G Enterprise reserves the right to revoke a Learner’s access to its intellectual property and resources if the Learner is found to be in breach of these Terms or engaged in unauthorized use of Cloud Top G’s intellectual property.

8. Changes to Course Contents

8.1. Cloud Top G Enterprise reserves the exclusive right to revise, reschedule, cancel, or otherwise modify any aspect of its programs, including but not limited to course structure, curriculum, assignments, assessments, deadlines, projects, live class schedules, or mentorship sessions, as may be reasonably required to maintain program quality and relevance.

8.2. Learners shall be notified of any material changes through electronic communication channels, which may include email, the official website dashboard, or Slack. Such notices shall be deemed sufficient once delivered.

8.3. Learners acknowledge that changes to program content may be necessary to reflect evolving industry practices, technological updates, or administrative requirements.

8.4. Learners may submit requests for reasonable adjustments (for example, deadline extensions where changes materially affect their ability to comply). Cloud Top G Enterprise shall review such requests and reserves the right to approve or decline them at its sole discretion.

9. Scholarships, Gifts, and Promotional Codes

9.1. Cloud Top G Enterprise may, at its discretion, award scholarships that provide partial tuition coverage to eligible Learners. Such scholarships may be based on, but are not limited to, performance in assessment exams, demonstrated potential, or other criteria determined by Cloud Top G Enterprise.

9.2. Cloud Top G Enterprise may also issue promotional codes or discounts (“Promotions”) that allow Learners to access specific programs or resources at reduced fees. All Promotions shall carry a validity period and will automatically expire if not redeemed within the stated timeframe.

9.3. Scholarships, Promotions, or gifts provided by Cloud Top G Enterprise are strictly non-refundable, non-redeemable for cash, and non-convertible to any other benefit.

9.4. All Promotions, scholarships, or gifts are non-transferable and may only be applied by the Learner to whom they were issued.

9.5. Cloud Top G Enterprise, or its partners, may from time to time extend additional gifts, sponsorships, or learning opportunities to Learners. Such offers shall be subject to the specific terms and conditions communicated at the time of issuance.

10. Usage of Contents Submitted by Learners

10.1. Ownership

All content submitted by Learners — including but not limited to assignments, projects, assessments, feedback, testimonials, and any other materials — shall remain the property of the Learner.

10.2. License to Cloud Top G Enterprise

By submitting content through the Learning Ecosystem, the Learner grants Cloud Top G Enterprise a perpetual, worldwide, royalty-free, non-exclusive license (with the right to sublicense) to use, reproduce, adapt, modify, publish, distribute, and display such content for educational, administrative, promotional, and community-development purposes.

10.3. Marketing and Showcasing

Learners acknowledge and consent that Cloud Top G Enterprise may use their submissions, testimonials, or success stories for showcasing achievements, marketing campaigns, case studies, or program highlights across any media channels, including the official website, newsletters, and social platforms.

10.4. Right to Modify

Cloud Top G Enterprise reserves the right to edit, adapt, or format Learner-submitted content as reasonably necessary, while ensuring that the integrity of the content is not misrepresented.

10.5. No Compensation

Learners agree that the use of their submitted content under this Clause shall be without expectation of compensation, financial or otherwise, unless expressly agreed in writing by Cloud Top G Enterprise.

11. Live and Interactive Sessions

11.1. Permitted Use

Live and interactive sessions hosted by Cloud Top G Enterprise — including but not limited to classes, mentorships, workshops, and group discussions — shall be used solely for educational and program-related purposes as directed by Cloud Top G Enterprise. Learners are strictly prohibited from using these sessions for any unrelated, unauthorized, or personal purposes.

11.2. Prohibited Actions

During live and interactive sessions, Learners shall not:

a. Record, copy, redistribute, or share session content without prior written consent from Cloud Top G Enterprise;

b. Engage in disrespectful conduct, including disruptive behavior, spamming, or harassment of instructors or peers;

c. Attempt to impersonate another learner or otherwise misrepresent their identity during participation.

11.3. Technical Restrictions

Learners must not engage in any action that disrupts or interferes with the stability, security, or performance of the Cloud Top G learning ecosystem. This includes but is not limited to unauthorized access attempts, misuse of digital tools, or overloading system resources.

11.4. Use of Data

When participating in practical demonstrations or interactive exercises, Learners must use only non-sensitive, non-personal, and simulated data. The use of confidential or real-life third-party information is strictly prohibited.

11.5. Consequences of Misuse

Any breach of this Section may result in disciplinary action. The type of action — including but not limited to suspension, limitation of access, or termination of the Learner Account — shall be determined at the sole discretion of Cloud Top G Enterprise.

12. Representations and Warranties

By accepting these Terms and Conditions, every Learner expressly represents and warrants to Cloud Top G Enterprise that:

12.1. Age Requirement

The Learner is at least 18 years of age at the time of creating a Learner Account or enrolling in any program.

12.2. Capacity

The Learner is of sound mind and possesses the full legal capacity and authority to enter into these Terms and to participate in Cloud Top G Enterprise programs.

12.3. Accuracy of Information

All information provided by the Learner, whether during the application process, account creation, or throughout participation in the learning ecosystem, is true, complete, and accurate to the best of their knowledge.

12.4. Use of Resources

The Learner shall use Cloud Top G Enterprise’s learning resources, platforms, and tools solely for lawful, personal, and educational purposes, and not for any unauthorized, commercial, or unlawful activities.

12.5. Compliance with Policies

The Learner agrees to comply fully with all Cloud Top G Enterprise policies, including but not limited to the Privacy Policy, Examination Policy, Refund Policy, and Code of Conduct, as updated from time to time.

13. Event of Default

13.1. An Event of Default shall be deemed to occur in any of the following circumstances:

a. Non-Payment – where a Learner fails to pay the full Program Fees on or before the due date.

b. Non-Participation – where a Learner continuously fails to attend live classes, complete assignments, or engage in projects, as determined at the sole discretion of Cloud Top G Enterprise.

c. Misconduct & Violations – where a Learner engages in disrespectful behavior, harassment, breach of the Code of Conduct, or other acts that undermine the integrity of the learning ecosystem.

d. Other Breaches – where a Learner provides false or misleading information, misuses Cloud Top G Enterprise’s intellectual property, or otherwise violates these Terms.

13.2. In the event of a default, Cloud Top G Enterprise may, without prejudice to any other rights or remedies available under law:

a. Terminate these Terms in accordance with Clause 14;

b. Revoke the Learner’s admission into the program;

c. Withdraw all access to the Learning Ecosystem and Learning Resources.

13.3. Cloud Top G Enterprise reserves the right to institute legal proceedings against the Learner to recover any unpaid Program Fees, with or without prior notice.

13.4. The Learner shall bear all legal costs, administrative expenses, and associated fees incurred by Cloud Top G Enterprise in pursuing remedies under this Clause.

13.5. Note on Academic Misconduct: While academic dishonesty (such as cheating or plagiarism) shall not automatically be classified as an Event of Default under this Clause, Cloud Top G Enterprise reserves the right to take disciplinary or administrative action as deemed necessary, which may include suspension or other corrective measures.

14. Termination

14.1. Termination by Cloud Top G Enterprise

Cloud Top G Enterprise reserves the right to terminate or suspend a Learner’s Account immediately, with or without prior notice, where:

a. An Event of Default has occurred as described in Clause 13;

b. The Learner engages in fraud, misrepresentation, or any unlawful activity while participating in the program;

c. The Learner’s conduct damages, or has the potential to damage, the integrity, reputation, or operations of Cloud Top G Enterprise; or

d. The Learner otherwise violates these Terms.

14.2. Termination by the Learner

Learners may terminate their participation at any time by formally withdrawing or closing their Learner Account. However, all Program Fees already paid remain non-refundable unless otherwise approved under Cloud Top G Enterprise’s Refund Policy.

14.3. Effect of Termination

Upon termination, whether initiated by Cloud Top G Enterprise or the Learner:

a. All rights granted to the Learner under these Terms shall immediately cease;

b. The Learner’s access to their Account, Learning Resources, and all platforms maintained by Cloud Top G Enterprise (including Slack, dashboards, and portals) shall be revoked;

c. Any pending projects, mentorship access, or community participation shall automatically be withdrawn.

14.4. Surviving Obligations

Termination of these Terms shall not affect the continued enforceability of obligations relating to:

a. Outstanding payment obligations;

b. Confidentiality;

c. Intellectual property restrictions; and

d. Any other provisions which by their nature are intended to survive termination.

15. Indemnity

15.1. The Learner agrees to indemnify, defend, and hold harmless Cloud Top G Enterprise, its officers, directors, employees, contractors, affiliates, and partners from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal and professional fees) arising out of or in connection with:

a. The Learner’s fraudulent, unlawful, or unauthorized use of the Learning Ecosystem or Learning Resources;

b. Any unauthorized sharing, reproduction, or misuse of Cloud Top G Enterprise’s intellectual property;

c. The provision of false, inaccurate, or misleading information by the Learner;

d. Any third-party claim alleging infringement of intellectual property rights, data misuse, or other unlawful activity arising from the Learner’s conduct;

e. Any action or omission by the Learner that causes loss of reputation, goodwill, or operational harm to Cloud Top G Enterprise.

15.2. The Learner acknowledges that this indemnity obligation covers all direct, indirect, incidental, and consequential damages, as well as all costs reasonably incurred by Cloud Top G Enterprise in defending or responding to any claim.

16. No Class Action

16.1. All disputes, claims, or controversies arising out of or in connection with these Terms shall be pursued and resolved strictly on an individual basis. Learners expressly waive the right to participate in any form of class action, consolidated action, or representative action against Cloud Top G Enterprise.

16.2. No arbitrator or court shall have the authority to combine multiple learners’ claims into a single proceeding, nor to preside over any consolidated, class, or representative action involving Cloud Top G Enterprise.

16.3. Notwithstanding the foregoing, nothing in this Clause prevents Cloud Top G Enterprise from, at its sole discretion, entering into a mutual settlement or resolution that applies collectively to a group of learners if it deems such settlement necessary or beneficial.

17. Force Majeure

17.1. Neither Cloud Top G Enterprise nor the Learner shall be held liable for any failure or delay in performing their obligations under these Terms if such failure or delay results from circumstances beyond their reasonable control, including but not limited to:

a. Acts of God such as fire, flood, earthquake, or pandemic;

b. Political or civil unrest such as war, riot, strike, civil commotion, or government restrictions;

c. Technology-related failures such as widespread internet outages, power failures, or server breakdowns.

17.2. Where such an event occurs, the affected Party shall be excused from performance of its obligations for the duration of the Force Majeure event.

17.3. Cloud Top G Enterprise shall, where reasonably possible, notify Learners of the occurrence of a Force Majeure event and its expected impact on program delivery.

17.4. If a Force Majeure event continues for an extended period that materially affects the operation of a program, Cloud Top G Enterprise reserves the right to suspend or terminate the affected program without liability.

18. Limitation of Liability

18.1. To the fullest extent permitted by law, Cloud Top G Enterprise shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of income, profits, opportunities, data, or goodwill, arising out of or in connection with participation in any program or the use of the Learning Ecosystem.

18.2. Cloud Top G Enterprise shall only be liable for losses resulting directly from its own gross negligence or fraud. In such cases, the liability of Cloud Top G Enterprise shall in all circumstances be strictly capped at the total Program Fees paid by the affected Learner.

18.3. Cloud Top G Enterprise disclaims liability for failures, errors, or losses caused by third-party platforms or services, including but not limited to payment processors, communication tools (such as Slack), cloud hosting providers, or internet service providers.

18.4. Each Learner acknowledges and accepts responsibility for securing their own devices, internet access, data protection, and technical readiness required to participate in Cloud Top G Enterprise programs. Cloud Top G Enterprise shall not be held responsible for interruptions, damages, or losses resulting from the Learner’s failure to meet these requirements.

19. Severability

19.1. If any provision of these Terms is held to be invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect the validity or enforceability of the remaining provisions, which shall remain in full force and effect.

19.2. In the event that any provision is deemed invalid or unenforceable, Cloud Top G Enterprise reserves the right to substitute such provision with a valid and enforceable clause that most closely reflects the original intent and purpose of the Terms.

20. Entire Agreement

20.1. These Terms and Conditions, together with all referenced policies of Cloud Top G Enterprise — including but not limited to the Privacy Policy, Examination Policy, Refund Policy, and Code of Conduct — constitute the entire agreement between the Learner and Cloud Top G Enterprise.

20.2. This agreement supersedes all prior discussions, communications, agreements, or understandings, whether oral, written, or implied, relating to the subject matter herein.

20.3. The Learner acknowledges that they have not relied on, and shall have no remedy in respect of, any statement, representation, or promise not expressly included in these Terms or in the referenced policies.

21. Waiver

21.1. The failure of Cloud Top G Enterprise to enforce any right, provision, or obligation under these Terms shall not constitute a waiver of such right or provision, nor shall it prevent Cloud Top G Enterprise from enforcing the same at a later time.

21.2. Any waiver granted by Cloud Top G Enterprise shall only be valid if it is provided in writing and signed or issued by an authorized representative of Cloud Top G Enterprise.

22. Assignment

22.1. Cloud Top G Enterprise reserves the right to assign or transfer its rights and obligations under these Terms, whether in whole or in part, to any affiliate, partner, or successor entity, without requiring the prior consent of the Learner.

22.2. Where such an assignment materially affects the delivery of a Learner’s program, Cloud Top G Enterprise shall provide timely notification to the Learner through its official communication channels.

22.3. Learners shall not assign, transfer, or otherwise dispose of their enrollment, Learner Account, or obligations under these Terms without the prior written consent of Cloud Top G Enterprise.

23. Amendment

23.1. Cloud Top G Enterprise reserves the right, at its sole discretion, to revise, amend, or replace these Terms and Conditions at any time.

23.2. All updates or revisions shall be published on the official Cloud Top G Enterprise website, and such publication shall constitute sufficient notice to all Learners. Learners are therefore advised to periodically review the website to remain informed of the most current version of these Terms.

23.3. A Learner’s continued use of their Account, access to Learning Resources, or participation in any Cloud Top G Enterprise program after the publication of updates shall constitute acceptance of the revised Terms.

24. Governing Law and Dispute Resolution

24.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

24.2. Any disputes arising under or in connection with the validity, interpretation, or performance of these Terms that cannot be resolved amicably by the Parties through negotiation within thirty (30) days shall be resolved by Arbitration at the Lagos Court of Arbitration (LCA) before a single arbitrator in accordance with the Arbitration and Mediation Act, 2023.

24.3. Arbitration proceedings shall be conducted in English and shall take place in Lagos, Nigeria.

24.4. The Parties shall endeavor in good faith to mutually agree on the selection of an arbitrator. If the Parties are unable to reach such agreement within ten (10) days of the request, either Party may apply to the LCA to appoint an arbitrator.

24.5. The arbitrator shall be requested to render an award within ninety (90) days of appointment and to provide written reasoning for the award. The decision of the arbitrator shall be final and binding on both Parties.

24.6. Each Party shall bear its own costs in connection with the Arbitration, and the arbitrator’s fees shall be split equally between both Parties.

25. Contact Us

25.1. If you have any questions, concerns, or requests relating to these Terms and Conditions, please contact Cloud Top G Enterprise through our official support email at:

📧 support@cloudtopg.com

25.2. All formal communications regarding your participation in Cloud Top G programs must be directed to this email address.